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Flexible out of hours demand led service available to support children (11-18) and adults in vulnerable situations and environments

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Crisis Intervention

Able to respond in person and if necessary by phone to provide professional interventions that support the emotional regulation of children and vulnerable adults at risk of, or experiencing crisis situations.
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Mentoring support

We believe every person regardless of age, needs and experience can benefit from the help and support of a trustworthy and skilled person when managing challenges and adverse life events. We help build resilience and can empower individuals to find their voice in order to be heard and understood.
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Family Support Intervention

We provide support to families and carers, recognising their vital role in fostering positive change. Whether it's aiding someone returning home or mending fractured relationships, we help reopen lines of communication and rebuild connections based on respect, understanding and where possible shared positive experiences.
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Our Services

Out of Hour Crisis Support

Out of hours support in crisis situations that provide an enhanced service to families, carers and professionals.

Mediation

We facilitate mediation to help resolve conflicts and guide individuals toward positive outcomes. This service supports various relationships within the family. We can also offer an intermediary service between families and social services.

One-to-One Mentoring

Our mentors provide a safe and understanding environment, in a non judgemental and supportive capacity. Our services are available as both crisis and preplanned preventative support.

Parent Consultation

Specific support for parents or carers tailored to their needs, delivered one-to-one or in group settings, either in person or online

OUR MISSION

We aim to support children and vulnerable adults. We do this by providing professional and skilled practical and emotional care and assistance. We make sure their voices are heard and that sustainable changes and improvements are made to their lives.

Our Approach

Our staff aim to create safe, supportive, caring, high quality services to the most challenging young people and adults at the point of engagement . We achieve this by being understanding, non-judgemental, and empathetic throughout our interactions.

We deliver assistance through active listening, meaningful conversations, engaging activities, and provide respite from challenging situations through bespoke support for those in our care.

These actions and responses reduce anxiety, allowing situations to de-escalate and giving other services the necessary time to implement a safe plan.

We work across community and educational settings, providing support both during out of hours and regular working hours and as needed.

Our Core Values

Collaboration

We work together with individual colleagues, statutory and third sector services, families, partners, and communities to provide exceptional levels of support and achieve positive outcomes for children and vulnerable adults

Accountability and Respect

We take responsibility for our actions ensuring transparency and trust while treating everyone with dignity, valuing their unique life experiences and perspectives in order to support and achieve positive outcomes for children and vulnerable adults. This includes providing written reports where appropriate

Empowerment

We support the voices of children and vulnerable adults being heard. We equip them with the confidence and tools to be more active in creating their own futures.

Request emergency support, contact us and also book a free consultation to discuss your needs or requirements.

All initial consultations are free; however, services will be subject to a fee structure.

We’re here to help!

On-call, out-of-hours, one-to-one tailored support for young and vulnerable adults.

0333 577 1314

Mon - Fri 5pm - 10pm
Sat / Sun 9am - 9pm

info@activeengagement.org.uk

@active.engagement